Our team
Our story
High View Vacation Rentals began with a shared dream and a love for Costa Rica. High View was founded by Diana, a Costa Rican architect, and Dave, a U.S. native and now a proud Costa Rican citizen, our journey began in 2012 when we met in Playa Hermosa. After managing a luxury estate in the Nicoya Peninsula, we gained valuable experience in property care and guest services. Back in the Central Pacific, we launched our own company, starting with a small Airbnb in Playa Hermosa. Today, we proudly manage a growing portfolio, and have a dedicated dream team that makes everything possible!
Maintenance Department
We are very fortunate to have an exceptional in-house maintenance team, who are the backbone of our operations. They manage everything from A/C maintenance to emergency repairs, ensuring every task is handled with care. We specialize in pool cleaning, plumbing, drywall installation, painting, upholstery cleaning, fumigation, odor control with ozone machines and more. Additionally, we work with trusted partners for gardening, appliance repair and security. Our proactive maintenance ensures properties stay in top shape year-round.
Housekeeping Department
Our trusted Housekeeping Department is divided into two specialized teams: the Jaco team and the Carara team. Each team is led by a head housekeeper, who expertly manages scheduling, supervises staff, and ensures quality standards are met. With years of experience in maintaining Airbnb properties, both leaders bring extensive knowledge and professionalism to the role. We are proud to say that our teams operate smoothly and efficiently, ensuring a consistently spotless and welcoming environment for our guests.
Reservations Department
Our Reservations and Concierge Department is dedicated to ensuring a seamless experience for our guests from start to finish. They handle all guest communications and assist with booking tours, activities, and services. Whether they need airport transfers, adventure tours like zip-lining and ATV rides, or luxury services such as in-house chefs and massages, our concierge team is here to help. We also provide personalized advice, local tips, and assistance in planning every detail of a Costa Rican vacation, making their stay stress-free and enjoyable.